Crowdfox is a technology company that specializes in indirect purchasing optimization. It was founded in 2014 and is one of the technology leaders for purchasing optimization. The company offers solutions for indirect procurement and optimization of supplier relationship management (SRM) systems.
One of the key features of Crowdfox is ChatCFX, an AI-based chatbot used in indirect shopping. This chatbot revolutionizes indirect purchasing by replacing catalog search and free text orders with conversations. Users can discuss their challenges, and ChatCFX suggests relevant articles and helps filter them out from the SRM system to complete the optimal order in seconds.
Another significant feature is the Unique Trade Item Number (UTIN®) technology. Based on more than 1 billion data records, Crowdfox's software assigns a UTIN® to each item, creating comparability between all inventory suppliers and connected marketplaces of a company at the push of a button.
Crowdfox's solution package enables more transparency, process reliability, and efficiency, and ensures market-aligned prices. It is characterized by automated C-parts management, best buy realization, and seamless system connection without changes to the existing IT landscape. The solution, known as Guided Buying, is accepted by users due to its intuitive user interface that makes B2B purchasing as simple as an Amazon order.