Several steps can be taken if a coupon code isn't working:
- Check the fine print for any exclusions or restrictions. Some codes may exclude certain brands, products, or categories.
- Verify the expiration date. Codes often have a limited time frame for use.
- Ensure the code is valid for the items in the cart. Some codes apply only to specific products or require a minimum purchase.
- Try a different web browser or device. Sometimes, switching browsers or using a mobile device can resolve the issue.
- Disable browser extensions temporarily. Extensions like Honey or Rakuten can interfere with promo codes.
- Clear cookies and site data. Over time, cookies and cached files can cause issues with promo codes.
- Contact customer service for assistance. They may provide a new code or help troubleshoot the issue.
- Search for a new working promo code. If the current code is invalid, finding a new one might be the best solution.