There are several reasons a coupon code might not work:
- Invalid for Items: The code may not apply to the items in the cart.
- First-Time Purchase: Some codes are valid only for first-time purchases.
- Expired: The code may have expired.
- Usage Limits: Some codes have usage limits or can only be used once per customer.
- Exclusions: Certain brands, products, or categories may be excluded.
- Browser Issues: Try switching to a different browser or device.
- Clear Cookies: Clear cookies, cache, and site data.
- Disable Extensions: Temporarily disable browser extensions.
- Incognito Mode: Try using incognito or private browsing mode.
- Contact Customer Service: Reach out to customer service for assistance.
- Find a New Code: Search for a new, active promo code.
If none of these solutions work, it may be necessary to find an alternative discount or promotion.